What our Clients are Saying...

With the help of Research Inc., we were able to gauge the effects of two mergers in our primary market area on our customer base. Armed with a steady stream of data in an easy to understand format, we held customer turnover to less than 10% of the industry norms.

In one of our secondary markets in which we witnessed market share erosion, Research Inc. gave us market intelligence that allowed us to initiate strategies and tactical actions that stopped the bleeding and helped us regain market share.

Having Research Inc. as a strategic partner is a ‘no-brainer.’

- Nat Padget, Former President - Flag Bank (purchased by RBC Centura)
 
I’ve worked with plenty of other research firms and I can tell you exactly why I keep coming back to Research Inc. A lot of people can do the study, but Debbie McNamara takes the data to the next step. She not only gives you a good report, she tells you the marketing implications of what you’ve found out. Then, she can easily present it to leadership of my organization. She’s a fabulous presenter. She uses lots of colorful graphics, and relates the findings in a way anyone can understand.

Debbie is the consummate professional. She always presents her method, what you can expect, and the deliverables. She’s wonderful to work with. Her true differentiator, though, is her analysis and presentation of the research.

- Janet Moore, Director of Marketing - Mission Hospitals

Everyone starts out with hypotheses and expectations, and it’s tempting to organize the questions to confirm what you already believe. One thing Research Inc. is very good at is keeping us from falling in love with our own PR. Debbie McNamara made sure the focus groups were structured so that we got the answers we needed, not just the ones we wanted to hear.

Positioning a publication like ours is a balancing act. Recruitment of participants was critical, and Research Inc. did a great job of assuring a representative sample. Debbie McNamara was great to work with, very professional. The information provided by Research Inc. was essential to the early success of the magazine.”

- Richard Caron, Director of New Business Development - Coats & Clark

Research Inc. has run focus groups, done quantitative studies and surveys, anything we need in consumer research. Debbie always provides a report, analyzing the data and pointing out evidence of our successes or opportunities for improvement. If we need to look at the feedback from different angles, she accommodates that, too. I’ve been very satisfied with her work.”

- Doug Udall, Market Insights Manager - Arch Chemicals

Our partnership with Research, Inc. has allowed up to create concise, actionable plans to communicate the right message at the right time to the right people.  Debbie and her team are extremely responsive, and take great pride in understanding our business needs.  They work with us - not for us - to identify the best research solutions to meet our needs.  We consider them part of our extended family.

- Beth Jaskiewicz, SVP, Marketing - South Carolina Federal Credit Union

We are always happy when we have the opportunity to take a project to Greenville and are able to work with Patricia Winn and Research Inc.  Having worked with them for quite a few years on many projects, we know that any project will be handled in the utmost professional manner and with complete reliability.  We can count on prompt reporting, high show rates and great recruits in their spacious facility.  Quantitative as well as qualitative projects are handled in the same professional manner.

Their research team headed by Debbie McNamara is highly regarded by us and everyon we know who has had the pleasure and opportunity to work with them.

- Judy DuBose, Managing Partner - Midlands Market Research and Coastal Focus LLC