Market Research Services

Product Development ResearchProduct Development Research

Whether you are developing a new product or service, or making changes to existing ones, you want to make sure you are headed in the right direction.

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Communications and Reaction TestingCommunications & Reaction Testing

Make effective use of your budget with our Communications & Reaction test before you make large media or direct mail purchases.

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Brand Image and Awareness ResearchBrand Image & Awareness Research

Measure the success of your marketing efforts using our Market Image & Awareness Research study. This research gives you benchmark levels for awareness, advertising recall and market perception.

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Customer Satisfaction ResearchCustomer Satisfaction Research

Top-notch customer service is often the key to success for any company. Study after study continues to show it is more profitable to satisfy existing customers rather than spending money to find new customers.

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Employee Satisfaction ResearchEmployee Satisfaction Research

Motivated, satisfied employees are one of your company’s greatest assets. Happy employees tend to be more productive and more likely to deliver superior customer service than dissatisfied employees.

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Mystery ShoppingMystery Shopping

If you are concerned about whether your employees are giving proper customer service, are knowledgeable about your product line or are following sales procedures, a mystery shop can be done.

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Site Location AnalysisSite Location Analysis

Prior to investing in real estate or entering into a long term lease for your new facility be sure you are selecting the best site available. Our Site Location Analysis can identify where your existing customers are, where target customers can be found and where competition is.

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